• Caretaking

    The Clear Creek Group offers truly exceptional caretaking services.

We’ll make sure your home remains safe, sound, and in perfect working order. The Clear Creek Group takes the hassle out of second home ownership, so you can maximize the enjoyment of your precious time in Jackson Hole.  Once you head home or take off on your next adventure, you can remain confident that your property is well cared for in your absence.

Our team of Caretakers, Maintenance Engineers and Housekeepers are on call 24 hours per day and available to respond to any request, issue or emergency immediately. We are on the ground, in the field and in your home at least weekly to perform methodical inspections and to deliver regular, periodic and preventive maintenance. We will also conduct audits to realize utility efficiencies, facilitate seasonal preparations and drive long term capital improvements and repair objectives. If a repair is needed, not only do we have highly qualified staff, we have well established relationships with the most skilled and trusted tradesmen in Jackson Hole. We can coordinate bids and facilitate oversight of most work in your home.

Our housekeeping services are customized for your specific needs and preferences including pre-arrival cleaning, service while in-residence, seasonal deep cleaning, laundering of linens and terry, window cleaning, dry-cleaning pick up and delivery and coordination of any specialty cleaning. Our housekeepers are trained in accordance with AAA Five Diamond standards, the benchmark for the hospitality industry.

RELATIONSHIPS

TCCG is committed to developing and maintaining high touch relationships with all Homeowners as well as the local service providers, vendors and tradespeople in Jackson. We have earned a local reputation as the preferred property manager for luxury homes and as a result many local ambassadors including realtors, builders, architects, designers, wealth advisers, and existing Homeowner clients are confident referring new Homeowners to us.

QUALITY

TCCG is proud to manage and represent the most exclusive properties across Jackson Hole. Most homes are custom designed and built by renowned architects, designers and craftsmen with highly complicated systems, mechanicals and infrastructure.  Most are appointed with highly valuable finishes, furnishings, and artwork that may require specialized care.  Our Team of Caretakers and Maintenance experts are professionally trained to understand all the intricacies and requirements of each home and will deliver the highest quality routine, regular and preventive maintenance. We will protect, preserve and enhance the value of your home through meticulous attention to detail.

EXPERIENCE

TCCG has over thirteen years of experience taking care of many of the most valuable and unique homes across the Jackson Hole valley. Our team includes highly skilled specialists as well as generalists, who collectively ensure that each home is inspected at least weekly and that any issues are addressed and rectified in a timely and efficient manner. We consider ourselves to be your property asset manager, acting as your eyes and ears in Jackson and helping you care for the day to day requirements as well as plan for the long-term care and management of your home.

FREQUENTLY ASKED QUESTIONS

Why is it necessary to inspect my home every week?

Your property is a highly valuable asset. Thorough weekly inspections are necessary to fulfill our commitment to you. A commitment that your home is ready for use, in immaculate condition, with all systems working properly, and everything in its place.

How will you prepare my home for me or my friends and family?

On the onset of the relationship, leave your home exactly how you like to find it. We will endeavor to have it setup that way for your arrivals. We also have a Homeowner Stay Request Form on our website, so we can ensure we meet your specific expectations for every arrival. Your dedicated Homeowner Relations Manager will reach out prior to arrival to further ensure your home is precisely how you expect to find it. If you would like the home setup for your guests, much like we would for villa rental guests, we are happy to do so!

Will you work with my preferred service providers?

Absolutely. We will work with any service provider of your choosing. We also have a list of preferred service providers, based on years of cultivating these relationships, and can reach out to them on your behalf, if you would like.

MEET
OUR
TEAM

CARLY KELLY

Development Associate

PHIL WETTACH

Director of Operations

MICHAEL GERSACK

Homeowner Relations Manager

RYAN HANSEN

Homeowner Relations Manager

PHIL CLAUSON

Caretaking Manager

Testimonials from Existing Caretaking Homeowners

Your resourcefulness, effectiveness and positive can-do attitude is always appreciated. You’ve been such an awesome help to us, thank you!

– Sheryl & Jeff Flug

I just wanted to thank you so very much for your immediate help with our problem. It was another moment when I thanked our good luck that we had you and the Clear Creek Group helping us with our home, and lives, here in JH. I don’t know how we manage in London without you!

Thank you so much for making the house absolutely perfect for our arrival. The deep clean was really noticeable, and the house never looked better. Thank you! and please let me know if there are others we can thank too, or please pass on this email to the relevant crew.

– Victor Haghani

We have dealt in our lifetime with many property managers in various countries. You are definitely the best!

– Dominique Laffont