Q&A with Lead Concierge, Stephanie McClure
There’s a world of difference between visiting a place and truly experiencing it. In Jackson Hole, a land of rugged beauty and unparalleled adventure, having a dedicated concierge can mean the difference between a standard vacation and an extraordinary, customized journey. The Clear Creek Group’s expert concierge services ensure every detail of your stay is seamless, immersive, and unforgettable.
To give you a closer look at how a concierge can enhance your Jackson Hole getaway, we sat down with Stephanie McClure, The Clear Creek Group’s lead concierge. With years of experience crafting unique itineraries, she has an intimate knowledge of the region and a passion for creating once-in-a-lifetime experiences. From exclusive wildlife encounters to gourmet wilderness picnics, Stephanie and her team transform guests’ dreams into reality.
Tell us a little about yourself.
I’m originally from the wine country of Northern California, and when I moved to Jackson Hole, I thought it would be fun to work in hospitality. I started with The Clear Creek Group as a villa rental agent, and my role evolved into concierge services. It’s a perfect fit because I love travel, planning, and making people’s vacations truly special.
What has been the most rewarding part of this role?
I love working with people from around the world, learning their stories, and helping them create memories that last a lifetime. There’s nothing better than hearing guests say, “This trip was amazing — we’ll never forget it.” Whether it’s their first moose sighting outside their villa or an unforgettable evening under the stars, I feel privileged to be a part of their joy.
What makes a concierge service so valuable?
We offer firsthand recommendations because we experience Jackson Hole just as our guests do. Our team actively participates in the activities we recommend, from dog sledding in the winter to private horseback rides in the summer. Additionally, we have strong relationships with local vendors, ensuring our guests receive the highest level of service. We are with our guests from the first inquiry call through the final day of their trip, making sure every detail is perfect.
What is your preference, when guests have a set itinerary in mind or when they’re open to suggestions?
We work with both types of travelers. Some guests have a vision for their trip, and we fine-tune the logistics to make it happen. Others come to us with an open mind, and that’s when we are able to get creative and suggest unique experiences they may not have envisioned. I enjoy the process of getting to know our guests — what excites them, their desired pace, and what kind of experiences they’ll cherish most.
What are some of the most requested activities?
In the winter, private wildlife tours are incredibly popular — there’s something magical about seeing elk migrate across the valley or spotting a wolf in the wild. Luxury sleigh rides with dinner, dog sledding, and snowmobiling to Granite Hot Springs are also guest favorites.
For summer travelers, a ranch-to-table dinner ride with Jackson Hole Outfitting Co. is unforgettable. Families love the Jackson Hole Rodeo, guided nature walks, and whitewater rafting. A guided bike ride through Antelope Flats, with stunning Teton views, is another incredible way to experience the landscape.
What’s your top travel tip for guests?
Plan early. Restaurants begin taking reservations 60 days in advance, and popular activities fill up quickly. If guests plan to visit in July, they should consider making reservations in May. They should prioritize experiences their group is most excited about then leave some space to explore Grand Teton National Park on their own. We’re here to help navigate the logistics so our guests can make the most of their time in Jackson Hole.
Can you share a particularly unique request you’ve fulfilled?
We’ve arranged everything from a private lake picnic with a chef-prepared meal to a surprise anniversary dinner with live, acoustic music. One of my favorite experiences was organizing a child’s birthday scavenger hunt throughout town. Of course, for those seeking the ultimate adventure, we can arrange private charters to a ranch that offers fly fishing and horseback riding excursions in the backcountry.
How do you approach crafting personalized itineraries, especially for groups with different interests?
The key is listening. I begin by asking guests if they’ve been to Jackson Hole before and what inspired their visit. Are they active adventurers, art enthusiasts, or are they here to relax? Truly, there’s something for everyone, and my goal is to tailor experiences so each person in the group finds something they love.
What advice would you give someone planning their first vacation to Jackson Hole?
Trust our local partners. The guides, outfitters, and chefs we work with are passionate about what they do, whether it’s leading a fly-fishing excursion, crafting a perfect backcountry meal, or sharing their knowledge of the Greater Yellowstone Ecosystem. Many of them came to Jackson Hole for a season and stayed for a lifetime — this place has a way of capturing your heart.
What excites you most about helping guests experience Jackson Hole?
I love showing people Jackson Hole isn’t just a destination — it’s an experience that stays with you. Whether guests are seeking adventure, relaxation, or a bit of both, I enjoy providing moments that are meaningful, seamless, and unforgettable.
Let Us Craft Your Unforgettable Jackson Hole Getaway
At The Clear Creek Group, our concierge team is here to eliminate the stress of planning so you can immerse yourself in the beauty and adventure of Jackson Hole. Whether you
dream of a private wildlife encounter, a luxury dining experience, or simply experience a perfect day in the mountains, we’ll tailor every detail to fulfill your vision.
The journey begins long before you arrive — reach out to us today and let’s begin planning the Jackson Hole experience of a lifetime.
Let Us Plan Your
Perfect Trip
There is so much to do in Jackson Hole. Rush downriver in a kayak. Ride horseback through a sea of golden grass. Cast a line into water clear as the sky, while the fish flash by like stars. There’s hiking, biking, snowmobiling, and of course, skiing. The Clear Creek Group affiliates with the best service providers in the area, people as passionate as we are about providing great experiences. We can arrange anything imaginable, from backcountry pack trips and heli-skiing to the selection of a personal chef.